Pricing
All subscription prices are in Australian dollars ($AUD) and include GST. Australian subscription payments must be received in Australian currency.
While Australian Goods and Services tax (GST) is removed from all international orders please be aware that your order may be subject to local Customs duties and/or local taxes in the country of destination and these must be borne by you.
We reserve the right to amend our subscription prices from time to time.
Shipping and Delivery
Subscribers can choose a start date for their subscription up to three issues ahead of the current issue. If subscribers do not specify which issue they wish to begin, they may need to wait up to 8 weeks for delivery of the first issue.
If you do not receive your copy as expected please contact our customer service department on 1300 797 763 (international: +61 2 8296 5433) or email.
Shipping is by surface mail throughout Australia and sea mail overseas.
The delivery of overseas orders is reliant on overseas postal services and we cannot be responsible for items lost by overseas postal services.
Refunds
We will extend your subscription pro rata if we are at fault in a failure by you to receive an issue.
For subscriptions arising out of the transfer of a subscription held in an alternative publication, no refund is available if the transferred subscription is cancelled before the end of its term.
Privacy
All transactions are processed using 128 bit SSL encryption. We are committed to handling your personal information in accordance with the Australian Privacy Act (see our privacy policy published on our website for further information).
Subscription offers
February/ March 2010 embroidered COSMOS backpack subscription offer
All subscribers purchasing subscriptions or renewals from 11 January 2010 are able to receive a free COSMOS backpack WHILE STOCKS LAST. The backpack will be mailed to the payer's address. This offer is valid until 31 March 2010 or while stocks last. This gift offer is non-refundable for cash. For enquiries call 1300 797 763.
Spring 2009 COSMOS telescope subscription offer
Subscribers purchasing subscriptions or renewals from 1 September 2009 are able to receive a free COSMOS telescope WHILE STOCKS LAST. The telescope will be mailed to the payer's address unless otherwise specified. This offer is valid until 30 November 2009 or while stocks last. This gift offer is non-refundable for cash. For enquiries call 1300 797 763.
